Instalacje grzewcze Book Archive > Production Operations > Download After–sales Service of Engineering Industrial Assets: A by Vicente González-Prida Díaz, Adolfo Crespo Márquez PDF

Download After–sales Service of Engineering Industrial Assets: A by Vicente González-Prida Díaz, Adolfo Crespo Márquez PDF

By Vicente González-Prida Díaz, Adolfo Crespo Márquez

This publication explores the sensible implementation of a sophisticated after-sales administration framework dedicated to guaranty administration. The framework is meant for firms generating both standardized or custom-made items and this type of administration device will facilitate organizational development and aid leading edge selection making methods for technical suggestions in after-sales services.

“After–sales provider of Engineering commercial resources” includes a suggestion for a guaranty administration framework, with an account of the various equipment that may be used to enhance choice making within the assorted phases of the after-sales carrier administration method, and methods for strengthening the constitution and foundations of the framework. A assessment of the elemental matters and present examine themes in guaranty administration and after revenues prone can be supplied, that's exemplified by means of a case research. This ebook is meant for postgraduates, researchers and engineers who're attracted to after revenues administration, resources engineering and guaranty management.

Show description

Read or Download After–sales Service of Engineering Industrial Assets: A Reference Framework for Warranty Management PDF

Best production & operations books

Advances in the Economics of Information Systems

Advances within the Economics of knowledge structures offers a large standpoint at the concerns regarding purposes of economics to info platforms region. From grid computing to on-line auctions, the reader can locate novel makes use of of economics instruments in knowing suggestions concerning using know-how on the company point.

Supply Chain Strategy

This e-book presents high-tech and high-touch logistics recommendations for provide chain demanding situations. In brand new fast moving and customer-oriented company atmosphere, stronger provide chain functionality is a prerequisite to getting and staying aggressive. ''Supply Chain Strategy'' relies on world-class logistics practices in position in winning provide chain firms, the newest educational breakthroughs in logistics process layout, and the common sense of logistics.

Sustainable Fashion Supply Chain Management: From Sourcing to Retailing

This instruction manual is a compilation of finished reference assets that supply cutting-edge findings on either theoretical and utilized study on sustainable style offer chain administration. It comprises 3 components, equipped less than the headings of “Reviews and Discussions,” “Analytical Research,” and “Empirical Research,” that includes peer-reviewed papers contributed by way of researchers from Asia, Europe, and the united states.

Network Data Envelopment Analysis: Foundations and Extensions

This publication offers the underlying thought, version improvement, and purposes of community info Envelopment research (DEA) in a scientific method. the sphere of community DEA extends and enhances traditional DEA through contemplating not just inputs and outputs while measuring process potency, but in addition the interior constitution of the process being analyzed.

Additional info for After–sales Service of Engineering Industrial Assets: A Reference Framework for Warranty Management

Example text

The database associated with these incidences and necessary for their follow-up and should include, not only those incidences considered to be under warranty, but also the data about preventive and corrective maintenance performed on every vehicle, in order to enable the analysis of, for example, repetitive or systematic failures among others studies. The described workflow refers to a particular management of a specific case study. This workflow does not intend to be generic and therefore is susceptible to improvement.

11] discusses diverse questions in this context. The change in the utilization of pieces from assembly line to warranty assistance has a negative effect in terms of cost on the whole project. The extra costs associated with the spare parts are of course due to the different prices between the acquisition of a piece at the beginning of the project for the whole fleet, and the acquisition of a piece punctually during the lifetime of the project and for a specific incident. 3 Analysis, Development, and Results of the Case Study 27 between the difference of values in order not to keep such increments in the total costs of manufacturing, but to incur in the total warranty costs.

Communication can be addressed to different department of the company, but the most appropriate way is to channel them in only one communicator as, for example, the service or after-sales department. Anyway, the after-sales department can also detect failures in the course of its maintenance activities (see Fig. 8). In any case, once the information reaches the after-sales department, the facilitated information is analyzed. If the incidence is considered not to be object of repair under warranty (for example, when the cause of the failure has been a wrong or bad utilization), the after-sales department informs the management board who finally decides if, in spite of this, the incidence is repaired as warranty.

Download PDF sample

Rated 4.46 of 5 – based on 15 votes